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Provident Bank Customer FAQ

Top Answers & How-to Guides

How do I Contact Provident Bank Customer Service?

The question we are asked most often is about how to talk to Provident Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open a bank account?

To open a bank account with Provident Bank, choose the account type, gather necessary documents like identification and a tax...

How can I access my account online?

To access an account online with Provident Bank, customers should visit providentbank.com and find the online banking or login...
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Recent Provident Bank Customer Questions

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Account Opening

How do I open a bank account?

To open a bank account with Provident Bank, choose the account type, gather necessary documents like identification and a tax...
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What types of accounts do you offer?

Provident Bank offers a wide range of accounts, including personal checking and savings accounts for individuals, and...
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Can I set up direct deposit?

Provident Bank does allow customers to arrange for direct deposit, making it easy to streamline recurring payments into their...
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Online Banking

How can I access my account online?

To access an account online with Provident Bank, customers should visit providentbank.com and find the online banking or login...
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Do you offer mobile banking?

Provident Bank offers a mobile banking service, enabling customers to manage their finances via smartphones or tablets....
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Loans and Financing

How do I apply for a loan?

To apply for a loan with Provident Bank, potential borrowers visit the bank's website to review various loan options and their...
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What are your interest rates?

Interest rates at Provident Bank differ based on the type of product and specific terms. They generally offer competitive rates...
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Account Management

How can I transfer money between accounts?

Transferring funds between accounts at Provident Bank can be done through online banking, mobile apps, local branches, or by...
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How can I order checks for my account?

Customers can order checks from Provident Bank by logging into their online banking, visiting a local branch, or using a...
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What is your overdraft policy?

Provident Bank's overdraft policy allows transactions even when the account is overdrawn, up to a limit. While it offers...
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What are your ATM fees?

Provident Bank's ATM fees vary based on the account type and the ATM network used. Generally, fees may not apply at Provident...
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What are your business banking services?

Provident Bank provides various business banking services for small to medium-sized businesses, including checking and savings...
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