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Provident Bank Customer FAQ

Top Answers & How-to Guides

How do I Contact Provident Bank Customer Service?

The question we are asked most often is about how to talk to Provident Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open a bank account?

To open a bank account at Provident Bank, you can visit any of our branches or apply online through our website. You will need to provide...

How can I access my account online?

To access your account online, simply visit our website and log in using your username and password. If you are a first-time user,...
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Account Setup

How do I open a bank account?

To open a bank account at Provident Bank, you can visit any of our branches or apply online through our website. You will need to provide...
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What types of accounts do you offer?

Provident Bank offers a range of options for individuals and businesses. Our personal banking solutions include checking accounts that...
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Online Access

How can I access my account online?

To access your account online, simply visit our website and log in using your username and password. If you are a first-time user,...
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Do you offer mobile banking?

Yes, Provident Bank offers mobile banking services to provide convenient and secure access to your accounts anytime, anywhere. With...
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Loans

How do I apply for a loan?

To apply for a loan at Provident Bank, you can start by visiting our website or speaking with a loan officer at one of our branches....
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Transfers

How can I transfer money between accounts?

You can easily transfer money between your Provident Bank accounts using online banking or the mobile app. Simply log in to your account,...
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Check Orders

How can I order checks for my account?

You can order checks for your Provident Bank account by logging into your online banking account and selecting the option to order...
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Interest Rates

What are your interest rates?

At Provident Bank, our interest rates are competitive and designed to meet the diverse financial needs of our customers. As a full-service...
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Direct Deposit

Can I set up direct deposit?

Yes, you can set up direct deposit with Provident Bank. Direct deposit allows you to have your paycheck or other recurring payments...
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Overdraft Policy

What is your overdraft policy?

Provident Bank's overdraft policy is designed to provide customers with a safety net when their account balances temporarily drop below...
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Fees

What are your ATM fees?

At Provident Bank, we aim to provide convenience and accessibility to our customers. As such, we offer a variety of fee structures...
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Business Services

What are your business banking services?

At Provident Bank, we offer a comprehensive range of business banking services tailored to meet the unique needs of our clients. Our...
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Help me with my Provident Bank customer service issue

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