Updated October 14, 2025

Proudtots.com Customer FAQ

Recent Proudtots.com Customer Questions

Help me with my Proudtots.com customer service issue

Shipping and Orders

Do you have a physical store or are you solely online?

Proudtots.com functions as an online retailer, specializing in children’s clothing and accessories without a physical store....

Do you offer international shipping?

Proudtots.com mainly caters to United States customers, but they do offer international shipping for select products....

How long does shipping take within the United States?

Shipping times for orders from Proudtots.com within the United States generally range from three to seven business days,...

Can I track my order?

Yes, Proud Tots Online allows order tracking through confirmation emails that include a tracking number, which can also be...

What should I do if I received a damaged item?

If an item arrives damaged from Proudtots.com, the customer should assess the damage, take photos, and refer to the return...

Can I change my order after it has been placed?

Once an order is placed on Proudtots.com, changes may not be possible due to the processing phase. Acting quickly is important...

What products does Proudtots.com offer?

Proudtots.com provides a wide assortment of products aimed at children and their parents, including stylish baby and toddler...

Do you have a size guide for your products?

Proudtots.com offers a size guide to assist customers in choosing the right fit for their children. This guide is typically...

Are there any special care instructions for the products?

Proud Tots typically provides care instructions for their various products to maintain their quality and longevity. They...

What are the accepted payment methods?

Proudtots.com accepts multiple payment options, such as major credit cards like Visa and MasterCard, along with digital wallets...

What is your return/exchange policy?

Proudtots.com offers a customer-friendly return and exchange policy, allowing returns within approximately thirty days from...

Do you offer discounts or promotions?

Proudtots.com does provide occasional discounts and promotions, which vary by season or events. Promotions can be found on the...

What is your privacy policy?

Proudtots.com prioritizes customer privacy with a policy detailing the collection, use, and protection of personal information....

How are taxes handled for my order?

Taxes for orders from Proudtots.com are based on the shipping address and local tax laws, leading to variations in sales tax...

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