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Powells.com Customer FAQ

Top Answers & How-to Guides

What is Powells.com's Phone Number?

The question we are asked most often is about how to talk to Powells.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are gift cards available for purchase on Powells.com?

Yes, gift cards are available for purchase on Powells.com. Our gift cards are the perfect option for any book lover or avid reader...
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Newsletter Subscription

How can I subscribe to the newsletter?

To subscribe to our newsletter, simply visit our website and look for the option to sign up for the newsletter. You may need to enter...
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About Powells.com

What is Powells.com?

Powells.com is a leading online bookstore that offers a vast selection of new and used books. It is the website of Powell's Books,...
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Physical Store

Do you have a physical store?

Yes, we do have a physical store. Located in Portland, Oregon, our famous flagship Powell's City of Books spans an entire city block...
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Payment Methods

What payment methods are accepted on Powells.com?

Powells.com accepts various payment methods to ensure a convenient shopping experience. Customers can easily make purchases using major...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but only if it hasn't been shipped yet. Once an order has been processed...
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Return Policy

What is your return policy?

At Powells.com, we take pride in offering our customers a hassle-free return policy. If for any reason you are not completely satisfied...
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Book Selling

Can I sell my books to Powells.com?

Yes, you can sell your books to Powells.com through their online book buyback program. Simply visit their website and enter the ISBN...
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International Shipping

Do you offer international shipping?

Yes, Powells.com offers international shipping. We understand that our customers are global, and we are committed to providing our...
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Order Tracking

Can I track the status of my order?

Yes, you can track the status of your order by visiting the "Order Status" section on our website. Simply enter your order number and...
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Gift Cards

Are gift cards available for purchase on Powells.com?

Yes, gift cards are available for purchase on Powells.com. Our gift cards are the perfect option for any book lover or avid reader...
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Help me with my Powells.com customer service issue

Ask any question you have about Powells.com customer service. We will do our best to get you answers right away.
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