What is your return policy?

At Powells.com, we take pride in offering our customers a hassle-free return policy. If for any reason you are not completely satisfied with your purchase, you can return it within 30 days of the original purchase date. We accept returns for both online and in-store purchases. To be eligible for a refund, the item must be in its original condition, including any packaging and accessories. Please note that certain items, such as personalized or digital products, may not be eligible for return. To initiate a return, simply contact our customer service team, and they will guide you through the process. We strive to provide a seamless shopping experience, so you can shop with confidence at Powells.com.