© GetHuman Inc.

Porchswings.com Customer FAQ

Top Answers & How-to Guides

What is Porchswings.com's Phone Number?

The question we are asked most often is about how to talk to Porchswings.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Porchswings.com customer service, get an answer now.

Recent Porchswings.com Customer Questions

Help me with my Porchswings.com customer service issue

Materials and Specifications

What materials are porch swings made of?

Porch swings are commonly made from wood, metal, or synthetic materials, each with unique benefits. Wood, especially cedar, is...

What are the weight and size limits for porch swings?

Porch swing weight and size limits differ by design and materials. Typically, swings hold 400 to 800 pounds and can seat two to...

Do porch swings come with hanging hardware?

Porch swings sold on Porchswings.com typically do not include hanging hardware due to varying installation requirements....

Can I customize the color or finish of a porch swing?

The possibility of customizing a porch swing's color or finish is influenced by the manufacturer or retailer’s options....

Are assembly instructions provided with the porch swing?

Porchswings.com generally supplies assembly instructions with their swings to assist customers. These instructions help...

Cushions and Accessories

Are the cushions included with the porch swing?

The availability of cushions with a porch swing differs depending on the model and style at Porchswings.com. To determine...

Can I purchase replacement parts for my porch swing?

You can typically find replacement parts for your porch swing at Porchswings.com, which offers various components like chains,...

Policies and Terms

What is the return policy for porch swings?

The return policy for porch swings typically includes a return window of thirty to sixty days, requiring items to be in...

What are the warranty terms for porch swings?

Warranty terms for porch swings differ by manufacturer and model, usually covering defects for one year to lifetime. Specific...

Do you offer international shipping for porch swings?

Porchswings.com mainly serves customers in the United States and does not clearly state if they provide international shipping....

Usage and Maintenance

Can the porch swing be used in all weather conditions?

Porchswings.com offers swings made from various weather-resistant materials suitable for different conditions. Options like...

What is the expected lifespan of a porch swing?

The lifespan of a porch swing can vary widely, often lasting fifteen to twenty years for well-maintained wood models, while...

What are the recommended maintenance tips for porch swings?

To keep porch swings in good condition, regular inspections for damage, routine cleaning with mild soap, and applying wood...

Are the swings suitable for indoor use as well?

Porchswings.com mainly focuses on outdoor swings, but some models can be used indoors. It is essential to evaluate your space's...
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!