How do I report a gas leak or emergency?

If you suspect a gas leak or experience an emergency related to natural gas, it is crucial to act promptly and safely. Piedmont Natural Gas has established procedures for handling such situations. The first step is to leave the area immediately while ensuring that you do not use any electrical devices, including light switches or phones, as these may spark an explosion. Once you are in a safe location, it is advisable to contact emergency services right away. Piedmont Natural Gas encourages customers to report gas leaks and emergencies directly to their service center. They typically provide a hotline for urgent situations, which can often be found on their official website. In addition to reporting the incident, avoid returning to the affected area until emergency personnel have cleared it. Always remember that your safety is the top priority. Staying alert and informed about emergency procedures can be invaluable in critical situations. For more specific contact information and detailed instructions, it is recommended to visit the current Piedmont Natural Gas website, where you can find guidance tailored to your location and situation.