If you're a PGW customer who has chosen a new natural gas supplier, you will continue to receive your monthly bill from PGW. This bill will include charges from both PGW and your new supplier. You should continue to pay your PGW bill as usual, and your new supplier will send you a separate bill detailing their charges. You can consider the automated systems when it comes to generating bill copies. This can be a time-saving and convenient way of going about the bills. Contact customer support for assistance when a problem comes up.
You're not alone if you find yourself in need of a Philadelphia Gas Works gas bill. Whether you've moved and failed to notify them, or are just looking for a duplicate copy, the good news is that it's not hard to get one. First, you may need to know your account number. It's a series of numbers and/or letters located at the top right-hand side of your bill. If you don't have it readily available, call PGW customer service, and they'll be happy to provide it for you.
Philadelphia Gas Works bills are consumption statements for the natural gas you use. Your bill shows the amount of gas used in your home in British thermal units (BTUs). For example, a base monthly rate charge covers PGW's costs to maintain the system and deliver gas to your home. If you're a PGW customer, this charge will be a part of every bill. There may also be charges from the supplier whose services you choose.
If you're looking for your gas bill, you'll want to go directly to the Philadelphia Gas Works website. Once there, click on "Online Services" and then "View Billing History." This will take you to another webpage with further instructions. You'll need some information from your bill, so be sure to have that handy before starting this process.
After you've entered your account number, date of service and street address, you'll be able to see a list of bills. Choose the statement that matches the address where your gas is being used. A new page will provide a detailed breakdown of your bill with additional natural gas or propane options.
Click on "Generate Electronic Copy," and you'll receive a confirmation page with another link. You'll be prompted to select and pay for an additional copy (if needed), and then you can expect to hear back from PGW in about five business days. Call customer support when you experience a problem.
If you're unable to pay your Philadelphia Gas Works bills, you may want to consider enrolling in their third-party notification program. This program can designate a trusted caregiver, family member, close friend or organization to receive shutoff notices in the event of non-payment for overdue bills. You can find more information about the third-party notification program on the PGW website. The third-party notification program can help you avoid shutoffs due to late billing.
Duplicate copies of your Philadelphia Gas Works gas bill can come in handy for a variety of reasons: you've lost your original bill or you're moving. You need to verify the new utility company, or you're simply interested in reviewing past consumption rates. Whatever the reason, getting a copy of your gas bill is an easy process.
If you're looking for your gas bill, you'll want to go directly to the Philadelphia Gas Works' website. Once there, click on "Online Services" and then "View Billing History." It will take you to another webpage with further instructions. You'll need some information from your bill, so be sure to have that handy before starting this process. After you've entered your account number, date of service, and street address, you'll be able to see a list of bills. Choose the statement that matches your address. Contact customer support when something comes up.
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