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Philadelphia Gas Works Customer FAQ

Top Answers & How-to Guides

What is Philadelphia Gas Works's Phone Number?

The question we are asked most often is about how to talk to Philadelphia Gas Works customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Philadelphia Gas Works offer any energy-saving programs or incentives?

Yes, Philadelphia Gas Works (PGW) is committed to promoting energy conservation and offers various programs and incentives to help...
Ask any question you have about Philadelphia Gas Works customer service, get an answer now.
Contact Philadelphia Gas Works customer service

Billing

How Do I Get a Copy of My Philadelphia Gas Works Gas Bill?

If you're a PGW customer who has chosen a new natural gas supplier, you will continue to receive your monthly bill from PGW. This bill...
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How do I set up automatic bill payments?

To set up automatic bill payments with Philadelphia Gas Works, you can enroll in their AutoPay program through your online account...
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How do I sign up for paperless billing?

To sign up for paperless billing with Philadelphia Gas Works, you can easily enroll through your online account. Simply log in to your...
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What payment options are available for Philadelphia Gas Works bills?

Philadelphia Gas Works offers several convenient payment options for bills. Customers can choose to pay their bills online through...
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What are the accepted methods of payment for Philadelphia Gas Works bills?

Philadelphia Gas Works accepts several methods of payment for bills. Customers can choose to pay their bills online through the official...
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Emergency

What should I do if I smell gas in my home?

If you smell gas in your home, it is important to act quickly and take immediate precautions. First, do not turn on any lights or electrical...
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Rates

What are the current gas rates for Philadelphia Gas Works?

The current gas rates for Philadelphia Gas Works vary depending on the service and area. The residential gas rates for customers within...
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Services

Can I schedule a service appointment online?

Yes, you can easily schedule a service appointment online with Philadelphia Gas Works. Our user-friendly website provides a convenient...
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Programs

Does Philadelphia Gas Works offer any energy-saving programs or incentives?

Yes, Philadelphia Gas Works (PGW) is committed to promoting energy conservation and offers various programs and incentives to help...
Read more

Help me with my Philadelphia Gas Works customer service issue

Ask any question you have about Philadelphia Gas Works customer service. We will do our best to get you answers right away.
We look to the Philadelphia Gas Works issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Philadelphia Gas Works issues reported to GetHuman
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