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Pexsupply.com Customer FAQ

Top Answers & How-to Guides

What is Pexsupply.com's Phone Number?

The question we are asked most often is about how to talk to Pexsupply.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return a product if it is damaged or defective?

Yes, you can return a product if it is damaged or defective. At Pexsupply.com, we strive to provide our customers with high-quality...
Ask any question you have about Pexsupply.com customer service, get an answer now.

Returns and Exchanges

What is the return policy?

Our return policy at Pexsupply.com allows customers to return eligible products within 30 days from the date of purchase. To be eligible...

Can I return a product if it is damaged or defective?

Yes, you can return a product if it is damaged or defective. At Pexsupply.com, we strive to provide our customers with high-quality...

Shipping and Tracking

How long does shipping typically take?

At Pexsupply.com, our goal is to provide prompt and efficient shipping for all our customers. The duration of shipping typically depends...

Do you offer international shipping?

No, Pexsupply.com does not currently offer international shipping. We only ship within the United States. Our focus is providing supplies...

Can I track my order?

Yes, customers can easily track their orders at Pexsupply.com. After placing an order, customers will receive a confirmation email...

Order Information

What payment methods do you accept?

At PexSupply.com, we offer a variety of convenient payment methods to suit our customers' preferences. We accept all major credit cards,...

Can I cancel or modify my order?

Yes, you can cancel or modify your order on Pexsupply.com. However, please note that orders can only be cancelled or modified before...

Store Policies

Do you have a physical store location?

No, Pexsupply.com is an online retailer and does not have a physical store location. Instead, we operate solely through our website,...

What is your warranty policy?

At Pexsupply.com, we are committed to ensuring customer satisfaction with quality products. Our warranty policy ensures that customers We offer a comprehensive warranty coverage on most items available for purchase. The duration of the warranty varies based on the specific product and brand. Generally, our warranties range from 1 to 10 years, offering customers peace of mind and protection against manufacturing defects or faulty materials. To take advantage of our warranty policy, customers must inform us within the specified warranty period and provide proof of purchase. Our dedicated customer service team will promptly assist customers in troubleshooting and resolving any issues or concerns. Please note that our warranty policy may differ for certain specialty items or products from particular manufacturers. For further details and specifics about the warranty coverage on a specific product, we recommend referring to the individual product page or contacting our customer service for assistance....

Are there any special promotions or discounts available?

Yes, PexSupply.com frequently offers special promotions and discounts to its customers. These promotions can range from percentage-based...

What is your price matching policy?

At Pexsupply.com, we strive to offer competitive prices on all our products. Our price matching policy ensures that if you find an...

Help me with my Pexsupply.com customer service issue

Ask any question you have about Pexsupply.com customer service. We will do our best to get you answers right away.
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