Can I return a product if it is damaged or defective?

Yes, you can return a product if it is damaged or defective. At Pexsupply.com, we strive to provide our customers with high-quality products, but in the rare event that you receive a damaged or defective product, we are here to assist you. To initiate a return, you need to contact our customer service team within a specified timeframe, usually 30 days from the date of delivery. Our team will guide you through the return process and provide you with a return authorization number. Please ensure that the product is in its original condition and packaging when returning it. Once we receive the damaged or defective item, we will issue a refund or replacement, depending on your preference. Your satisfaction is our priority, and we strive to make the return process as smooth and hassle-free as possible.