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What is the return policy?

Asked 2 years ago
PEX Supply.com has a return policy designed to simplify the process for customers who wish to return items. Typically, customers can return items within a specified timeframe that usually spans thirty days from the date of receipt. It is important to ensure that the items are in new, unused condition and in their original packaging to qualify for a full refund. Additionally, certain items may be subject to restocking fees or may be non-returnable due to their nature, such as custom or special orders. To initiate a return, customers often need to obtain a return merchandise authorization (RMA) number, which may involve submitting a request through the website or customer service channels. It is recommended to carefully review the specific return instructions provided on the PEX Supply.com website to avoid any potential issues. Furthermore, customers are generally responsible for return shipping costs unless the return is due to an error on the part of the seller. For the most current and detailed information about the return policy, it is advisable to visit the PEX Supply.com website directly.
Answered Sep 7th 2025

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