What is the return policy?

Our return policy at Pexsupply.com allows customers to return eligible products within 30 days from the date of purchase. To be eligible for a return, items must be in their original packaging, unused, and in sellable condition. Returns require a Return Merchandise Authorization (RMA) number, which can be obtained by contacting our customer service team. Once an RMA number is obtained, customers must return the product with shipping costs covered by the customer. Once the returned product is received and inspected, a refund will be issued to the original payment method. It's important to note that certain products may be subject to restocking fees or not eligible for return, such as special ordered or customized items. For more detailed information, please refer to our website or contact our customer service team.