How do I change or cancel my order?

To change or cancel an order placed through Petfooddirect.com, it is important to act quickly, as orders are typically processed soon after they are submitted. Generally, you can modify or cancel your order by logging into your account on the website. Once logged in, navigate to your order history, where you should be able to view your recent orders. Look for an option that allows you to change or cancel the order you wish to modify. It is essential to understand that not all orders may be eligible for changes or cancellations, particularly if they have already been processed for shipping. In such cases, it may be necessary to follow the return process after the order has been delivered. If you are unable to locate the appropriate options in your account or if you have further questions about changing or canceling your order, I recommend checking the customer service section on the Petfooddirect.com website for additional guidance or contact information. This section may help clarify the steps specific to your situation.