How do you handle backorders?

Pastgems.com has a specific process in place for managing backorders, which ensures that customers are informed and their expectations are met. When an item is backordered, it typically means that the item is temporarily out of stock but will be replenished in the future. Customers who place an order for a backordered item will receive a confirmation about the status of their order. The website usually provides an estimated timeframe for when the backordered item is expected to become available again. It is important for customers to check the details listed on the product page, as this information is frequently updated to reflect current stock levels and shipping timelines. In many cases, customers may be given the option to modify their order or choose to receive a refund if the wait time is longer than anticipated. Additionally, Pastgems.com aims to communicate proactively with customers about any delays or changes related to their backorders. For the most current and detailed information regarding backorders, customers are encouraged to look at the relevant sections on the website or contact customer support if further clarification is needed.