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Paper Mate Customer FAQ

Top Answers & How-to Guides

What is Paper Mate's Phone Number?

The question we are asked most often is about how to talk to Paper Mate customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Information

What is Paper Mate known for?

Paper Mate is recognized for its high-quality writing instruments and stationery, appealing to students and professionals....

What types of pens does Paper Mate offer?

Paper Mate features a wide variety of pens for different writing preferences, including gel pens like the InkJoy series,...

Do Paper Mate pens come in different tip sizes?

Paper Mate provides pens with a variety of tip sizes to suit different writing styles. Options generally include fine (0.5 mm...

Are Paper Mate pens suitable for left-handed writers?

Paper Mate pens cater to left-handed writers with features like quick-drying ink to minimize smudging. The variety of pens...

Are there any special edition or limited-time Paper Mate products?

Paper Mate occasionally introduces special edition or limited-time items that feature unique designs or themes. These exclusive...

What is the difference between different Paper Mate pen types?

Different Paper Mate pen types cater to diverse needs, with ballpoint pens offering quick-drying ink ideal for everyday tasks,...

Purchasing and Availability

Where can I purchase Paper Mate products?

Paper Mate products can be purchased at various retailers, including office supply stores like Staples and Office Depot, as...

Can I find Paper Mate products in other countries?

Paper Mate products are accessible in numerous countries, with a global presence in retail shops and online platforms....

Refill and Lifespan

Are Paper Mate pens refillable?

Many Paper Mate pens are refillable, helping to prolong their use and minimize waste. Popular models like the InkJoy and...

What is the average lifespan of a Paper Mate pen?

The lifespan of a Paper Mate pen varies based on factors like pen type, usage frequency, and surface. Generally, ballpoint pens...

How should I store Paper Mate pens for optimum lifespan?

To maximize the lifespan of Paper Mate pens, store them in a cool, dry location away from direct sunlight and extreme...

Customization and Warranty

What is the warranty on Paper Mate products?

Paper Mate provides a limited warranty on many items, generally covering defects in materials and craftsmanship for one year...

Can I customize Paper Mate pens with my own design or logo?

Paper Mate does not allow for direct customization of their pens, but offers a variety of pre-designed options. Third-party...

Environmental Concerns

Are Paper Mate products environmentally friendly?

Paper Mate is focused on being environmentally responsible by incorporating recycled materials in some products and improving...

Can I recycle Paper Mate products?

Recycling Paper Mate products can be difficult due to the mixed materials typical in writing instruments. While curbside...
We look to the Paper Mate issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Paper Mate issues reported to GetHuman
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