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Ozonebilliards.com Customer FAQ

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What is Ozonebilliards.com's Phone Number?

The question we are asked most often is about how to talk to Ozonebilliards.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Ozonebilliards.com Customer Questions

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Order Management

How can I cancel or change my order?

To cancel or change an order at Ozonebilliards.com, customers should quickly check their order status in their account. If the...
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What is your return policy?

Ozonebilliards.com has a customer-friendly return policy allowing returns within 30 days, provided items are unused, in...
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Can I track the status of my order?

Yes, customers can track their orders on Ozonebilliards.com after processing. A confirmation email is sent with tracking...
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What is your policy on product exchanges?

Ozonebilliards.com has a straightforward exchange policy, allowing customers to exchange products in their original, unused...
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Product Information

What types of pool cues are available on your website?

Ozone Billiards hosts a wide variety of pool cues for players of all skill levels, featuring both traditional and modern...
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What are the different types of pool cue tips?

Pool cue tips come in various types that affect player performance, primarily made from leather or synthetic materials. Leather...
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Do you offer pool cue customization options?

Ozonebilliards.com allows for various customization possibilities for pool cues, including choices in materials, colors, and...
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What is the care and maintenance for pool cues?

Proper maintenance of pool cues involves regular cleaning, using a lint-free cloth to remove dirt or chalk after each use....
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Can I order a customized pool cue?

Ozone Billiards provides a selection of options for customizing pool cues, where customers can choose wood types, designs,...
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Shipping and Payment

Do you offer international shipping?

Ozonebilliards.com does provide international shipping, allowing customers outside the United States to access their billiards...
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What payment methods do you accept?

Ozone Billiards accepts major credit cards like Visa, MasterCard, American Express, and Discover, along with PayPal for...
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Are there any discounts or promotions available?

Ozonebilliards.com regularly features various discounts and promotions, including seasonal sales, bundle deals, and...
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Warranty and Support

What is your warranty policy for pool cues?

Ozone Billiards usually has a warranty policy for pool cues that varies by brand and model. These often cover defects in...
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Are there instructional videos available on your website?

Ozonebilliards.com provides a variety of instructional videos aimed at billiards players of all skill levels. These cover...
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