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How can I cancel or change my order?

Asked 2 years ago
To cancel or change an order with Ozonebilliards.com, customers typically need to act quickly, as orders are often processed shortly after they are placed. The first step is to check the order status in the account section of the website if you created one during your purchase. If the order has not yet been shipped, it may still be possible to cancel or modify it directly through the website. For changes, customers may need to initiate a return once the order arrives, depending on the nature of the requested modification. Ozonebilliards.com has a variety of policies regarding returns and exchanges that can provide guidance on how to proceed in such cases. It is important to review the website's return policy for detailed information. If accessing the website does not provide enough clarity, it may be helpful to look for specific contact details on the current page for further assistance. The customer service representatives are usually well-equipped to help navigate any order-related issues.
Answered Sep 13th 2025

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