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Overstockdeals.com Customer FAQ

Top Answers & How-to Guides

What is Overstockdeals.com's Phone Number?

The question we are asked most often is about how to talk to Overstockdeals.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Overstockdeals.com customer service, get an answer now.

Recent Overstockdeals.com Customer Questions

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Ordering Process

How do I place an order?

To place an order on Overstockdeals.com, visit their site and browse products or use the search bar. Select an item, click "Add...

Can I cancel or change my order?

Overstockdeals.com allows order cancellations or changes if they are made quickly and before processing begins. If an order is...

Can I track my order?

Customers can track their orders on Overstockdeals.com by using a provided tracking number found in the email confirmation....

What steps do I take if my order is lost in transit?

If a customer's order from Overstockdeals.com seems lost, they should first track it using the provided tracking information....

Customer Engagement

How do I sign up for your newsletter?

To subscribe to the Overstockdeals.com newsletter, visit the official site where you will find a subscription option. Provide...

How do I find out about upcoming sales or events?

To stay informed about upcoming sales or events at Overstockdeals.com, visitors should frequently check the website for...

How can I provide feedback on my shopping experience?

To share feedback on your shopping experience with Overstockdeals.com, visit the website's feedback or review section,...

Payment and Discounts

What forms of payment do you accept?

Overstockdeals.com usually accepts various payment methods, including major credit cards like Visa and MasterCard, as well as...

Do you offer any discounts or promotions?

Overstockdeals.com regularly has discounts and promotions, including percentage-off sales and special deals during holidays....

Is there a minimum purchase required to qualify for a discount?

Overstockdeals.com offers various discounts that may or may not have minimum purchase requirements, which can vary by...

Returns and Warranties

What is your return policy?

Overstockdeals.com offers a customer-friendly return policy, allowing returns within about thirty days of delivery for items in...

What if the item I received is damaged or defective?

If a customer receives a damaged or defective item from Overstockdeals.com, they should initiate a return or exchange process...

Do you have a warranty for your products?

Overstockdeals.com generally does not offer warranties since it functions as a marketplace. Warranty specifics depend on the...

Shipping Information

How long does shipping take?

Shipping duration with Overstockdeals.com varies based on availability, destination, and method. Standard shipping generally...

Do you offer international shipping?

Overstockdeals.com mainly provides deals within certain regions, and their international shipping varies by destination....

What is the process for handling shipping errors?

To address shipping errors on Overstockdeals.com, customers should first review their order confirmation and tracking...

What is your policy for backordered items?

Overstockdeals.com manages backordered items by providing estimated shipping dates at checkout. When available, backordered...

Special Services

Can I request special packaging or handling for my order?

Overstockdeals.com generally does not provide options for special handling or packaging of orders. The website uses standard...

Do you offer installation services for certain products?

Overstockdeals.com generally does not offer installation services for products sold on its platform. While some product...

What additional services do you offer for large orders?

Overstockdeals.com offers various services for large orders, such as bulk purchasing for added savings and simplified...
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