What if the item I received is damaged or defective?
Asked 6 months ago
If you receive a damaged or defective item from Overstockdeals.com, we apologize for any inconvenience caused. We strive to provide high-quality products and excellent customer service. In such cases, please contact our customer service team within 48 hours of receiving the item. Our dedicated team will assist you in resolving the issue promptly. Depending on the situation, we may arrange for a replacement, repair, or refund. We may request additional information or photos to assess the extent of the damage or defect. We aim to find the best solution to ensure your satisfaction. Rest assured, we will work diligently to resolve the matter and make sure you are fully satisfied with your purchase from Overstockdeals.com.
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