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Orlando Sentinel Customer FAQ

Top Answers & How-to Guides

What is Orlando Sentinel's Phone Number?

The question we are asked most often is about how to talk to Orlando Sentinel customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Orlando Sentinel Customer Questions

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Subscription Management

How do I update my payment information?

To change payment information for an Orlando Sentinel subscription, log into your account on their website and go to account...
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How do I reset my password for online access?

To reset a password for online access, visit the login page on orlandosentinel.com and click "Forgot Password." Enter your...
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What is the cancellation policy for subscriptions?

Orlando Sentinel’s cancellation policy allows subscribers to cancel at any time, but specific details depend on the...
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How can I submit feedback or a complaint about my subscription?

To submit feedback or a complaint about a subscription to the Orlando Sentinel, customers should check the website for sections...
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Can I pause my subscription temporarily?

Orlando Sentinel usually allows subscribers to temporarily pause their services for reasons like travel. Subscribers should...
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Is there a trial subscription available for new customers?

Orlando Sentinel does provide occasional promotional trial subscriptions for new customers, which allows them to explore the...
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Subscription Options

How much does a subscription cost?

Orlando Sentinel offers various subscription plans, with prices differing for digital-only and print plus digital options. New...
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What are the delivery options for the newspaper?

Orlando Sentinel provides various delivery options, including home delivery for regular subscribers and a digital version...
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Do you offer a digital-only subscription?

Orlando Sentinel provides a digital-only subscription that allows readers to access a variety of online content, including...
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Are there any discounts available for students or seniors?

Orlando Sentinel may have discounts for students and seniors, but such offers can vary. For the latest subscription details and...
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What types of content are included in my subscription?

Orlando Sentinel subscribers enjoy a wide array of content, including local news, sports coverage, lifestyle features, opinion...
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Access and Support

Can I access Orlando Sentinel online?

Orlando Sentinel is available online, offering local news, sports, entertainment, and more. Users can access articles and...
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Is there a mobile app for Orlando Sentinel?

Orlando Sentinel does not offer a specific mobile app but has a mobile-optimized website for easy access to news and updates on...
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What happens if my newspaper is not delivered?

If a subscriber of the Orlando Sentinel does not receive their newspaper, they should verify their subscription details first....
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We look to the Orlando Sentinel issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Orlando Sentinel issues reported to GetHuman
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