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Origin Energy Customer FAQ

Top Answers & How-to Guides

What is Origin Energy's Phone Number?

The question we are asked most often is about how to talk to Origin Energy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I view and manage my account online?

Yes, customers can conveniently view and manage their account online with Origin Energy. Our user-friendly online platform allows you...

Are there any incentives or programs for energy-efficiency upgrades?

Yes, Origin Energy offers various incentives and programs for energy-efficiency upgrades. We understand the importance of reducing...
Ask any question you have about Origin Energy customer service, get an answer now.
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Recent Origin Energy Customer Questions

I want to know my BPay biller code & Reference numbers for my GAS Account

Your BPay biller code and reference number can be found on your Origin Energy gas bill. They are usually located in the payment section of the bill. If you cannot find your biller code or reference number, please check your most recent paper or electronic bill.
Asked Jul 15, 2024 12:25 AM

Help me with my Origin Energy customer service issue

Power Outages

What should I do in case of a power outage?

In case of a power outage, first check if the issue is affecting your entire area or just your home. If it's just your home, make sure...
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Company Information

What is Origin Energy?

Origin Energy is a leading Australian energy retailer and producer, serving more than 4.2 million customers across Australia. We provide...
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Where is Origin Energy located?

Origin Energy is located in Australia. Our head office is based in Sydney, New South Wales. However, we have a strong presence and...
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Products and Services

What products and services does Origin Energy offer?

Origin Energy offers a wide variety of products and services to meet the diverse needs of its customers. As a leading energy retailer,...
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Payment Options

What payment options are available?

At Origin Energy, we offer a range of convenient payment options to suit your needs. You can choose to pay your energy bill using online...
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Account Management

Can I view and manage my account online?

Yes, customers can conveniently view and manage their account online with Origin Energy. Our user-friendly online platform allows you...
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Billing Options

What are the different billing options?

Origin Energy offers customers a range of billing options to suit their individual needs. Customers can choose between paper bills...
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Renewable Energy

Does Origin Energy offer renewable energy options?

Yes, Origin Energy offers renewable energy options to its customers. As a leading energy provider, we understand the importance of...
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Switching Providers

Can I switch my energy provider to Origin Energy?

Yes, you can switch your energy provider to Origin Energy. We understand that you may have different energy needs and preferences,...
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Energy-Efficiency Programs

Are there any incentives or programs for energy-efficiency upgrades?

Yes, Origin Energy offers various incentives and programs for energy-efficiency upgrades. We understand the importance of reducing...
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We look to the Origin Energy issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Origin Energy issues reported to GetHuman
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