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Olympus Customer FAQ

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Product Information

What is the warranty period for Olympus products?

The warranty duration for Olympus products differs based on the product type and region, typically lasting one to two years for...
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What is the maximum video resolution of Olympus cameras?

Olympus cameras have varying video resolution capabilities depending on the model. Many higher-end models in the OM-D and PEN...
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Are Olympus cameras weatherproof or waterproof?

Olympus cameras, especially those in the OM-D and Tough series, are designed for outdoor use with weatherproof features that...
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Can I shoot in RAW format with Olympus cameras?

Olympus cameras do support RAW format shooting, which is preferred for its flexibility in post-processing and superior image...
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What is the maximum continuous shooting speed of Olympus cameras?

The continuous shooting speed of Olympus cameras differs by model, with many high-end OM-D and PEN series achieving up to ten...
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Compatibility

Can I use third-party lenses with Olympus cameras?

Olympus cameras, especially those in the Micro Four Thirds system, can utilize third-party lenses designed for that specific...
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Are Olympus cameras compatible with external flashes?

Olympus cameras usually work well with external flashes, depending on the model and flash type. Many feature a hot shoe for...
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Are there any compatible mobile apps for Olympus cameras?

Olympus has created mobile applications to enhance camera usage, with Olympus Image Share facilitating image transfers and...
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Battery and Performance

How long does the battery last on Olympus cameras?

Battery life for Olympus cameras varies by model and usage, with mirrorless models typically lasting 300 to 400 shots, while...
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Do Olympus cameras have built-in image stabilization?

Many Olympus cameras come with built-in image stabilization, known as In-Body Image Stabilization, which minimizes shake and...
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Camera Maintenance

Can I get repairs for my Olympus products, and what is the process?

Repairs for Olympus products are available through authorized service centers, and the process involves identifying the...
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What steps can I take if my Olympus camera is not functioning correctly?

If an Olympus camera is malfunctioning, one can troubleshoot by checking the battery, performing a soft reset, inspecting the...
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Accessories and Upgrades

Are there trade-in programs available for upgrading Olympus cameras?

Olympus has previously offered trade-in programs to help customers upgrade their cameras by exchanging older models for credit...
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Are there any Olympus camera accessories that are recommended?

Olympus provides a variety of accessories such as external flashes, lens hoods, extra batteries, and sturdy camera bags that...
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Olympus issues reported to GetHuman
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