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Oakley Customer FAQ

Top Answers & How-to Guides

What is Oakley's Phone Number?

The question we are asked most often is about how to talk to Oakley customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Oakley offer gift cards?

Yes, Oakley offers gift cards for customers to conveniently purchase and use. Gift cards are a great option for those looking to give...
Ask any question you have about Oakley customer service, get an answer now.

Recent Oakley Customer Questions

I have a scratch on the left lens of Holbrook glasses. I need to do something with it or replace the glass.

If your Oakley Holbrook glasses have a scratched lens, it could potentially interfere with your vision. Depending on the extent of the damage, you may just need to clean the lens carefully with appropriate lens cleaning solution and a microfiber cloth. If the scratch is too deep or impacting your vision, you may need to consider a lens replacement. To replace your lens, you can order replacement lenses from Oakley directly. You just need to make sure you select the correct model and color to match your Holbrook frame. When the new lenses arrive, they can easily be popped into the frame, and your glasses will be as good as new.
Asked Jun 14, 2024 5:32 AM

my temple fell out of my "Cohort" glasses. How do i put it back in?

To reattach the temple to your Oakley Cohort glasses, align the hinge on the temple with the hinge on the frame. Once they're lined up, gently insert the screw that holds them together. If the screw is missing, you may need a glasses repair kit, which typically includes a variety of screws that should fit. If the glasses continue to fall apart or don’t seem sturdy after your attempt to fix them, it might be a sign of a bigger issue and it's recommended to consult with a professional or an Oakley store for further assistance. Please ensure to avoid using superglue or other permanent adhesives, as these may cause further damage to your glasses.
Asked Apr 8, 2024 12:57 AM

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Returns & Warranty

Can I return or exchange my Oakley product?

Yes, Oakley allows customers to return or exchange products within 90 days of the purchase date. The products must be in their original...

What is the warranty on Oakley products?

Oakley provides a comprehensive warranty on their products to ensure customer satisfaction. The standard warranty covers manufacturing...

UV Protection

Do Oakley sunglasses provide UV protection?

Yes, Oakley sunglasses are designed to provide excellent UV protection. Oakley understands the harmful effects of UV rays on the eyes,...

Sizing Guide

What size sunglasses should I order?

To ensure the perfect fit for your sunglasses, it is recommended to consider a few important factors. First, determine your face shape,...

Shipping Policy

What is Oakley's shipping policy?

Oakley's shipping policy ensures fast and reliable delivery of your order. The brand offers free standard shipping on all orders, with...

Prescription Ready

Are Oakley sunglasses prescription ready?

Yes, Oakley offers prescription-ready sunglasses. Oakley understands the importance of clear vision while enjoying various outdoor...

Accessories

Do Oakley sunglasses come with a case?

Yes, Oakley sunglasses come with a protective case. Each pair of Oakley sunglasses is packaged with a sturdy and durable case to ensure...

Can I find replacement parts for my Oakley sunglasses?

Yes, Oakley offers replacement parts for their sunglasses. Whether you need new lenses, temples, nose pads, or other components, Oakley...

Gift Cards

Does Oakley offer gift cards?

Yes, Oakley offers gift cards for customers to conveniently purchase and use. Gift cards are a great option for those looking to give...
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Oakley issues reported to GetHuman
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