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New England Retail Express Customer FAQ

Top Answers & How-to Guides

What is New England Retail Express's Phone Number?

The question we are asked most often is about how to talk to New England Retail Express customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any upcoming sales or promotions?

Yes, at New England Retail Express, we frequently offer upcoming sales and promotions to provide our valued customers with great deals...
Ask any question you have about New England Retail Express customer service, get an answer now.
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Order Tracking

How do I track my order?

You can track your order by logging into your account on our website and navigating to the "Order History" section. From there, you...
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Store Hours

What are the store hours?

The store hours at New England Retail Express are from Monday to Friday, 9:00 am to 9:00 pm, and on weekends, Saturday and Sunday,...
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Payment Methods

What payment methods are accepted?

New England Retail Express accepts a variety of payment methods to provide convenience and flexibility for our customers. We accept...
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International Shipping

Do you offer international shipping?

Yes, New England Retail Express offers international shipping services. We understand the importance of reaching customers worldwide,...
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In-Store Returns

Can I return an item purchased online to a physical store?

Yes, you can conveniently return an item purchased online to any of our physical stores. At New England Retail Express, we understand...
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Loyalty Program

Is there a loyalty program or rewards program?

Yes, New England Retail Express offers a loyalty program called REWARDS+. As a member, you can enjoy a range of exclusive benefits...
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Return Policy

What is your return policy?

Our return policy at New England Retail Express is designed to ensure your complete satisfaction with your purchase. If you are not...
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Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase at New England Retail Express. Our gift cards make the perfect present for any occasion....
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In-Store Pickup

Do you offer in-store pickup for online orders?

Yes, we offer convenient in-store pickup for online orders. Our customers can place an order through our website or mobile app and...
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Online Order Amount

Is there a minimum order amount for online purchases?

No, there is no minimum order amount for online purchases at New England Retail Express. Whether you need to buy a single item or an...
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Order Modification

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed with New England Retail Express. However, please note that this can...
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Sales and Promotions

Are there any upcoming sales or promotions?

Yes, at New England Retail Express, we frequently offer upcoming sales and promotions to provide our valued customers with great deals...
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Help me with my New England Retail Express customer service issue

Ask any question you have about New England Retail Express customer service. We will do our best to get you answers right away.
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