What is your return policy?

Our return policy at New England Retail Express is designed to ensure your complete satisfaction with your purchase. If you are not entirely happy with your item, we offer a hassle-free return process. You have 30 days from the date of purchase to return any unused or unopened products for a full refund. Simply bring your receipt or proof of purchase to any of our store locations, and our friendly staff will assist you in processing the return. Please note that personalized or customized items, as well as perishable goods, cannot be returned. We strive to provide excellent customer service and are committed to resolving any issues with your purchase promptly and efficiently.