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National Van Lines Customer FAQ

Top Answers & How-to Guides

What is National Van Lines's Phone Number?

The question we are asked most often is about how to talk to National Van Lines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any special requirements for moving fragile or valuable items?

Yes, there are special requirements for moving fragile or valuable items. National Van Lines, as a professional moving company, ensures...
Ask any question you have about National Van Lines customer service, get an answer now.
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Services Offered

What services does National Van Lines offer?

National Van Lines offers a comprehensive range of services to cater to all your moving needs. We specialize in both residential and...
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Reservations

Do I need to make a reservation for a moving service?

Yes, it is highly recommended to make a reservation for a moving service with National Van Lines. By making a reservation in advance,...
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Packing Services

Does National Van Lines provide packing services?

Yes, National Van Lines does provide packing services. Our team of experienced professionals is available to assist you with all your...
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Shipment Tracking

Can I track my shipment during the move?

Yes, National Van Lines provides a convenient online tracking system allowing you to track your shipment throughout the entire move....
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Damaged Items

What happens if any of my items get damaged during the move?

At National Van Lines, the utmost care is taken during every move to ensure the safety of your belongings. However, if any of your...
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Licensing and Insurance

Is National Van Lines licensed and insured?

Yes, National Van Lines is licensed and insured. We understand the importance of ensuring the safety and security of your belongings...
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Payment Options

What are the payment options for moving services?

We offer a variety of payment options to ensure convenience for our customers. National Van Lines accepts all major credit cards, including...
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Restrictions

Are there any weight or size restrictions for items being moved?

National Van Lines does have weight and size restrictions for items being moved. The weight limit per item is typically 300 pounds...
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Operating Areas

What areas does National Van Lines operate in?

National Van Lines operates in all 50 states of the United States as well as internationally. We have a vast network of agents strategically...
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International Moves

Can I book a move internationally with National Van Lines?

Yes, you can book an international move with National Van Lines. As a trusted and experienced moving company, we offer reliable international...
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Special Requirements

Are there any special requirements for moving fragile or valuable items?

Yes, there are special requirements for moving fragile or valuable items. National Van Lines, as a professional moving company, ensures...
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