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National Car Rental Customer FAQ

Top Answers & How-to Guides

What is National Car Rental's Phone Number?

The question we are asked most often is about how to talk to National Car Rental customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a fee for returning the rental car late?

Yes, there is a fee for returning the rental car late. At National Car Rental, we understand that unforeseen circumstances may cause...
Ask any question you have about National Car Rental customer service, get an answer now.
Contact National Car Rental customer service

Rental Process

How Do I Submit a Complaint About My Rental to National Car Rental?

If you are not happy with your rental from National Car Rental, you have options. You can file a complaint through email with National...
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What documents do I need to rent a car?

To rent a car with National Car Rental, you will need the following documents: a valid driver's license, a major credit card or debit...
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Can I rent a car if I am an international traveler?

Yes, National Car Rental welcomes international travelers and allows them to rent cars. As an international traveler, you will need...
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Can I add an additional driver to my rental reservation?

Yes, you can add an additional driver to your rental reservation with National Car Rental. Adding an extra driver is a convenient option...
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Age Requirements

What is the minimum age to rent a car from National Car Rental?

The minimum age to rent a car from National Car Rental is typically 21 years old. However, drivers between the ages of 21 and 24 will...
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Cancellation Policy

What is the cancellation policy for a car rental reservation?

The cancellation policy for a car rental reservation at National Car Rental is simple and flexible. If you booked your rental online,...
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Insurance

Do I need insurance to rent a car from National Car Rental?

Yes, insurance is required to rent a car from National Car Rental. The company provides various insurance options to ensure your rental...
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Car Options

What types of cars are available for rent?

At National Car Rental, we offer a wide range of car options to cater to every traveler's needs. Our diverse fleet includes compact...
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One-Way Rentals

Can I rent a car one-way?

Yes, National Car Rental offers one-way car rentals to customers. Whether you're planning a road trip or need to return the vehicle...
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Mileage Limitations

What are the mileage limitations on a rental car?

At National Car Rental, we offer flexible mileage options to cater to your travel needs. The mileage limitations vary based on the...
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Payment Methods

What payment methods does National Car Rental accept?

National Car Rental accepts a variety of payment methods to suit customer preferences and convenience. We accept major credit cards...
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Late Return Fees

Is there a fee for returning the rental car late?

Yes, there is a fee for returning the rental car late. At National Car Rental, we understand that unforeseen circumstances may cause...
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