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National Car Rental Customer FAQ

Top Answers & How-to Guides

What is National Car Rental's Phone Number?

The question we are asked most often is about how to talk to National Car Rental customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent National Car Rental Customer Questions

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Customer Service

How Do I Submit a Complaint About My Rental to National Car Rental?

If you are not happy with your rental from National Car Rental, you have options. You can file a complaint through email with...
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What payment methods does National Car Rental accept?

National Car Rental accepts major credit cards like Visa and MasterCard, and most locations may accept debit cards but with...
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What should I do if I have an accident while driving my rental car?

In the event of an accident with a National Car Rental vehicle, prioritize safety and call emergency services if needed. Move...
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Rental Requirements

What is the minimum age to rent a car from National Car Rental?

The general minimum age to rent from National Car Rental is twenty-one, but drivers under twenty-five may face extra fees. Some...
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What documents do I need to rent a car?

When renting a car from National Car Rental, you need a valid driver's license from the rental country, possibly an...
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Can I rent a car if I am an international traveler?

International travelers can rent vehicles from National Car Rental if they meet specific criteria, such as providing a valid...
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Do I need insurance to rent a car from National Car Rental?

When renting a car from National Car Rental, insurance is not mandatory but highly recommended for financial protection. Rental...
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Rental Policies

What is the cancellation policy for a car rental reservation?

The cancellation policy at National Car Rental can vary based on the reservation type and chosen rate. Generally, cancellations...
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What are the mileage limitations on a rental car?

National Car Rental's mileage policies can differ based on the rental agreement and location. Many rentals offer unlimited...
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Is there a fee for returning the rental car late?

National Car Rental usually imposes a fee for late returns, which can include charges for additional rental days or prearranged...
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What are the fuel policy options for my rental car?

National Car Rental provides several fuel policies to meet customer needs, including the Full-to-Full, Pre-Purchase Fuel, and...
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Reservations and Modifications

Can I add an additional driver to my rental reservation?

National Car Rental permits the addition of an extra driver to a rental reservation, enhancing convenience. The additional...
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Is there a fee for adding an additional driver to my rental?

National Car Rental generally charges a fee for adding an extra driver, which can differ based on location and rental terms....
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How can I change or modify my rental reservation?

To change a reservation with National Car Rental, customers can visit the official website, where they can access their...
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Car Availability

What types of cars are available for rent?

National Car Rental provides a diverse fleet featuring economy cars, sedans, premium and luxury vehicles, SUVs, minivans, and...
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Can I rent a car one-way?

Yes, National Car Rental allows for one-way rentals, providing customers with the flexibility to pick up a vehicle at one...
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We look to the National Car Rental issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
National Car Rental issues reported to GetHuman
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