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NC DMA Dental and Orthodontic Services Customer FAQ

Top Answers & How-to Guides

What is NC DMA Dental and Orthodontic Services's Phone Number?

The question we are asked most often is about how to talk to NC DMA Dental and Orthodontic Services customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the limitations and exclusions for dental and orthodontic services coverage?

Dental and orthodontic services coverage under NC DMA may have certain limitations and exclusions. Limitations typically vary based...
Ask any question you have about NC DMA Dental and Orthodontic Services customer service, get an answer now.
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Coverage

What dental services are covered by NC DMA?

NC DMA Dental and Orthodontic Services cover a range of dental services for eligible North Carolina Medicaid and Health Choice recipients....
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Does NC DMA cover orthodontic services?

No, NC DMA (North Carolina Department of Medical Assistance) does not cover orthodontic services. Orthodontic treatments such as braces,...
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Age Restrictions

Are there any age restrictions for dental and orthodontic services coverage?

There are age restrictions for dental and orthodontic services coverage provided by NC DMA. Children under the age of 21 are eligible...
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Documentation

What documentation do I need to provide for dental services reimbursement?

To receive dental services reimbursement from NC DMA Dental and Orthodontic Services, you will need to provide certain documentation....
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Referral

Can I receive orthodontic services without a referral?

No, a referral is required to receive orthodontic services through NC DMA Dental and Orthodontic Services. Before seeking orthodontic...
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Frequency

How often can I receive dental check-ups under NC DMA?

Under NC DMA (North Carolina Division of Medical Assistance), individuals are eligible for dental check-ups twice a year. These routine...
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Cosmetic Procedures

Are cosmetic dental procedures covered by NC DMA?

No, cosmetic dental procedures are generally not covered by NC DMA (North Carolina Division of Medical Assistance). NC DMA only provides...
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Out-of-State

Can I receive dental services if I am out of state?

No, NC DMA Dental and Orthodontic Services only provide coverage for dental services to individuals who are residents of North Carolina....
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Limitations

What are the limitations and exclusions for dental and orthodontic services coverage?

Dental and orthodontic services coverage under NC DMA may have certain limitations and exclusions. Limitations typically vary based...
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Ask any question you have about NC DMA Dental and Orthodontic Services customer service. We will do our best to get you answers right away.
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