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Myfamily.com Customer FAQ

Top Answers & How-to Guides

What is Myfamily.com's Phone Number?

The question we are asked most often is about how to talk to Myfamily.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Myfamily.com Customer Questions

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Website Features

Can I invite other family members to join my website?

Yes, users can invite family members to their Myfamily.com site by sending invitations through the platform using email...
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What privacy settings are available for my family website?

MyFamily.com offers various privacy settings that allow users to control access to their information. Options include making...
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Can I create and share a family calendar on Myfamily.com?

Yes, Myfamily.com allows users to create and share a family calendar for coordinated scheduling of events, appointments, and...
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Can I create a public family website on Myfamily.com?

Myfamily.com is designed as a private family network, focusing on secure connections and sharing among invited members only....
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Family Tree Management

Is it possible to create multiple family trees on Myfamily.com?

Myfamily.com allows users to create and manage family trees, which is useful for documenting various family branches. While...
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Can I export my family tree data from Myfamily.com?

Myfamily.com has tools for managing family tree data, but whether users can export this data varies. Export options like GEDCOM...
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Can I import family data from other genealogy websites?

Myfamily.com does not directly allow importing family data from other genealogy sites. To consolidate information, users must...
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Is there a limit to the number of family members I can add to my website?

While Myfamily.com generally does not impose a strict limit on adding family members to your website, the number of members...
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What features are available for collaborative family tree building?

Myfamily.com supports collaborative family tree building by allowing multiple users to contribute information, upload documents...
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How can I delete a family member from my website?

To remove a family member from a Myfamily.com site, log into your account and go to the family member management area. There,...
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Are there options for printing my family tree from Myfamily.com?

Myfamily.com offers tools for creating family trees, but printing options may vary. Users can print using browser features or...
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Support and Security

Are there any membership fees associated with using Myfamily.com?

Membership fees for Myfamily.com can vary, historically including options for premium features and additional services. It's...
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What kind of data security measures does Myfamily.com have in place?

Myfamily.com prioritizes data security by using encryption for data protection during transfer and storage. They implement...
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Is customer support available for technical issues with Myfamily.com?

Myfamily.com does provide customer support for technical problems, including account access and features. Users can check the...
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