© GetHuman Inc.

What should I do if my order arrives damaged?

Asked a month ago
If an order from Mycubanstore.com arrives damaged, it is important to take immediate action to address the situation. First, carefully inspect the package as soon as it is received, noting any visible damages to the box or the items inside. It is advisable to take photographs of the damaged items and the packaging, as this evidence may be helpful in resolving the issue. Next, locate the return policy or customer service information on the Mycubanstore.com website. This information is typically found in the footer or the help section of the site. The return policy may contain specific instructions on how to proceed with damaged items, including whether a return authorization is needed. In many cases, customers are required to report the damage within a certain timeframe, so it is best to act quickly. By following the outlined steps in the return policy, customers can ensure that they receive a replacement or a refund for the damaged goods.
Answered Oct 20th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Mycubanstore.com Questions

Need to call Mycubanstore.com?

If you need to call Mycubanstore.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Mycubanstore.com

Mycubanstore.com

Find a list of many popular Mycubanstore.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Mycubanstore.com Mycubanstore.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!