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Musicians Friend Customer FAQ

Top Answers & How-to Guides

What is Musicians Friend's Phone Number?

The question we are asked most often is about how to talk to Musicians Friend customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there exclusive offers for account members?

Musicians Friend offers exclusive deals and promotions to account members, including discounts and early access to sales....
Ask any question you have about Musicians Friend customer service, get an answer now.
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Recent Musicians Friend Customer Questions

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Order Tracking and Changes

How can I track my order?

To track an order with Musicians Friend, customers should visit their website and find the order tracking section. Entering the...
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Can I cancel or change my order?

Orders at Musicians Friend can often be canceled or changed if they have not been processed. Once shipping starts,...
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Payment and Returns

What payment methods are accepted on Musicians Friend?

Musicians Friend accepts various payment methods, including major credit cards like Visa and MasterCard, as well as PayPal for...
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What is Musicians Friend's return policy?

Musicians Friend's return policy allows returns within thirty days of receipt in original condition, including packaging and...
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Can I return or exchange a gift card?

Musicians Friend generally maintains a final sale policy on gift cards, which means they cannot be returned or exchanged for...
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Shipping and Warranty

Do you offer international shipping?

Musicians Friend provides international shipping for many of their products, though not all items qualify. Shipping fees and...
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What is the warranty on your products?

Musicians Friend usually offers a standard warranty for their products, commonly lasting one year, though some may have...
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Discounts and Offers

Are there any discount programs or rewards for frequent customers?

Musicians Friend features various discount programs for frequent customers, including the Rewards program, which enables...
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Are there exclusive offers for account members?

Musicians Friend offers exclusive deals and promotions to account members, including discounts and early access to sales....
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Product Information

What is the difference between new and used items on Musicians Friend?

The distinction between new and used items on Musicians Friend revolves around their condition and warranty. New items are...
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Are there bundle deals available on Musicians Friend?

Musicians Friend regularly features bundle deals that allow customers to save on combined purchases of instruments,...
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What kind of instruments and accessories does Musicians Friend sell?

Musicians Friend presents a comprehensive selection of musical instruments and accessories perfect for various genres and skill...
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Product Support and Reviews

How can I leave a review for a product I purchased?

To leave a product review on the Musicians Friend website, visit the product page, scroll to the review section, and either log...
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What should I do if I received a faulty product?

If you receive a defective item from Musicians Friend, start by reviewing their return policy available online. Gather your...
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Does Musicians Friend offer lessons or tutorials?

Musicians Friend does not provide formal lessons or tutorials, focusing instead on selling instruments and gear. They offer...
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We look to the Musicians Friend issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Musicians Friend issues reported to GetHuman
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