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What is the return/refund policy?

Asked 2 years ago
Mrstore typically has a return and refund policy that allows customers to return items under certain conditions. Generally, customers should be aware that most merchandise can be returned within a specified number of days from the date of purchase, provided it is in its original condition and packaging. To qualify for a full refund, items should usually be unworn, unwashed, and free of any signs of damage or use. If an item is defective or has been incorrectly sent, Mrstore often allows returns for these specific situations, and customers may be required to provide proof of purchase. It is recommended that customers check the specific product details or policies outlined on the Mrstore website, as some items may have different return terms. Refunds are generally processed through the original payment method after the returned item has been received and inspected. For any additional information regarding specific products or return procedures, customers may want to visit the appropriate section on the Mrstore website for comprehensive details or find contact information to clarify any questions.
Answered Aug 23rd 2025

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