Closing a Morgan Stanley account is a simple process. It can be done online or by contacting the customer service team. For people that live close to a Morgan Stanley branch, visiting them physically and requesting account closure is also an option. You can only be sure that your account has been closed after receiving a written confirmation from the organization.
How Do I Close My Morgan Stanley Account?
Closing your Morgan Stanley account is a relatively simple process, but be sure to carefully consider each step before moving forward.
Morgan Stanley has set rules on how to close your account. Here's a step-by-step guide on the process.
How to Close a Morgan Stanley Account
1. Revise Recent Account Activity
You do not want to close your account while it contains funds that can be transferred to a different account or withdrawn. Going through the account's recent activity can help you identify if there are any balances that should be transferred. Before you close your account, it needs to have a balance of 0. You should also check for any scheduled payments and transfer them to a different account if necessary.
2. Log in to the Morgan Stanley Website
You can log into your Morgan Stanley account either through their website or using a mobile application. After logging in, navigate to the message center if you are using the mobile application. For those using a browser and have problems logging in, find the chat feature and get in touch with support.
3. Go to Account Services
From the menu that comes up, choose Account Services. From here, you can make a request to have your Morgan Stanley account closed. Verify all the details of the account before sending the request including the account number. Also, confirm the closing fees before you can click submit and choose our mode of payment that is most suitable.
4. Send the Message
After filling in the required details, you can submit the request. However, you may need to provide a reason for the closure. If you encounter any issues when closing your Morgan Stanley account, contact customer support for assistance.
Other Options
If closing your Morgan Stanley account online proves to be a challenge, you can do it by contacting the Morgan Stanley customer service. This can be done by phone call or the live chat feature. After making the request, you will be required to provide sufficient identification and a reason for closing the account. The account is going to be processed remotely and you will only receive a confirmation once it is complete.
Visiting a Morgan Stanley physical is also an option. Before the visit, put everything in order by transferring any balances gathering documents such as ID cards and bank statements.
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