© GetHuman Inc.

Mooncostumes.com Customer FAQ

Top Answers & How-to Guides

What is Mooncostumes.com's Phone Number?

The question we are asked most often is about how to talk to Mooncostumes.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Mooncostumes.com customer service, get an answer now.
Contact Mooncostumes.com customer service

Recent Mooncostumes.com Customer Questions

Help me with my Mooncostumes.com customer service issue

Ordering and Payment

How do I place an order?

To order from Mooncostumes.com, start by browsing the site for costumes and accessories. Choose a product, select size and...
Read more

What payment methods are accepted?

Mooncostumes.com accepts several payment methods, including major credit cards like Visa, MasterCard, American Express, and...
Read more

Can I cancel or change my order?

Mooncostumes.com has specific policies on order cancellations and changes that vary based on the order's status. Prompt action...
Read more

Shipping Information

Do you offer international shipping?

Mooncostumes.com provides international shipping options, enabling customers worldwide to access its range of costumes. For...
Read more

How long does shipping take?

Shipping time from Mooncostumes.com varies based on the chosen method and destination. Typically, domestic orders within the...
Read more

Can I track my order?

Mooncostumes.com allows customers to track orders through a confirmation email that includes a tracking number. This number can...
Read more

Returns and Exchanges

What is your return policy?

Mooncostumes.com allows returns within thirty days if items are unused, with original tags and packaging. Custom products...
Read more

What if the item I received is damaged or defective?

If an item from Mooncostumes.com arrives damaged or defective, it is essential to act quickly. Customers should first consult...
Read more

What do I do if my costume does not fit?

If a costume does not fit, it is best to check the sizing information on Mooncostumes.com, as each costume includes a size...
Read more

Product Availability

Are the costumes in stock?

Costume availability at Mooncostumes.com can change frequently depending on various factors. It is best to check the website...
Read more

Do you offer any discounts or promotions?

Mooncostumes.com regularly provides various discounts and promotions, such as seasonal sales and special offers for bulk...
Read more

Can I provide feedback on a costume I purchased?

Mooncostumes.com actively invites customers to share their experiences with purchased costumes. Feedback is essential for...
Read more

Costume Details and Care

Do you have a size chart for costumes?

Mooncostumes.com offers an extensive size chart that assists customers in finding the right fit for various costumes, including...
Read more

What guidelines should I follow for costume maintenance?

To maintain costumes effectively, consult the care label for washing and ironing instructions. Typically, hand washing in cold...
Read more

Do you have costume accessories available?

Mooncostumes.com provides an extensive selection of costume accessories that enhance various outfits. Their collection includes...
Read more

Promotions and Specials

Are there any seasonal or holiday specials?

Mooncostumes.com often features seasonal and holiday specials, particularly around major celebrations like Halloween and...
Read more

Can I find the same costume in a local store?

Finding the same costume in a local store can vary based on the specific item and local availability. Retailers often have...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!