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Monoprice.com Customer FAQ

Top Answers & How-to Guides

What is Monoprice.com's Phone Number?

The question we are asked most often is about how to talk to Monoprice.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on Monoprice's website, start by visiting the homepage and look for a registration option, usually in the...

Can I cancel or change my order?

Monoprice.com generally permits order cancellations or changes if the order has not been processed or shipped. It is important...
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Recent Monoprice.com Customer Questions

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Account Management

How do I create an account?

To create an account on Monoprice's website, start by visiting the homepage and look for a registration option, usually in the...
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Can I cancel or change my order?

Monoprice.com generally permits order cancellations or changes if the order has not been processed or shipped. It is important...
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Payment and Promotions

How do I apply a promo code?

To use a promo code on the Monoprice website, add items to your cart and go to checkout. There, enter the code in the...
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What payment methods do you accept?

Monoprice.com offers several payment methods, including major credit cards like Visa, MasterCard, American Express, and...
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Order Tracking

How can I check the status of my rebate?

To check the status of a rebate from Monoprice, customers should visit the designated rebate website listed in the promotional...
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Can I track my order?

Customers can track orders from Monoprice.com after shipping, as tracking numbers are sent via email. They can check order...
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How can I track my return status?

To track a return with Monoprice, users should go to their account page on the website to view order history and return...
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Company Information

What is Monoprice?

Monoprice is a well-known online retailer founded in 2002, providing a wide variety of electronics and accessories. They focus...
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Can I request a bulk order?

Monoprice.com accommodates bulk order requests and often provides discounts on large purchases. Customers should check...
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What are Monoprice's business hours?

Monoprice's business hours depend on the department, generally being Monday to Friday for customer service. Weekend hours may...
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What types of products does Monoprice offer?

Monoprice provides a wide range of products in various categories, including audio and video equipment, networking devices,...
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Do you provide a price match guarantee?

Monoprice.com does have a price match guarantee to help customers secure the lowest prices on items available at competing...
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How can I submit a product review?

To submit a product review on Monoprice.com, first find the product you want to review and locate the "Write a Review" option....
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Shipping Information

Do you offer international shipping?

Monoprice provides international shipping for customers beyond the United States, but availability can differ by location....
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What are the shipping options available?

Monoprice.com provides multiple shipping options including standard and expedited shipping, such as two-day delivery for urgent...
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Returns and Warranty

What is your return policy?

Monoprice's general return policy permits returns within thirty days of purchase for items in original, unused condition and...
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Do you have a warranty for your products?

Monoprice provides a warranty on many products, typically featuring a 30-day satisfaction guarantee for returns or exchanges,...
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We look to the Monoprice.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Monoprice.com issues reported to GetHuman
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