What is your return policy?

ModCloth has a return policy designed to ensure that customers are satisfied with their purchases while also maintaining a streamlined process for returns. Generally, items can be returned within thirty days of the original purchase date. To be eligible for a return, items must be unworn, unwashed, and in their original condition, complete with all tags attached. Additionally, certain types of products, such as intimates or items marked as final sale, may not be eligible for return. To initiate a return, customers typically need to follow specific steps which can usually be found on the website. This may include obtaining a return shipping label, filling out a return form, and securely packaging the item for its journey back. Once the returned item is received, ModCloth generally processes the return and issues a refund or store credit accordingly. The time it takes for the return to be processed can vary based on shipping times and demand, but customers can expect updates regarding the status of their return. It is always a good idea for customers to review the latest details of the return policy directly on ModCloth's website, as policies may be subject to change or may contain additional information that can be helpful for a seamless return experience. For further clarity or specific inquiries, checking the current web page for contact information may also be useful.