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Can I cancel or modify my order?

Asked 2 years ago
When it comes to cancelling or modifying an order at ModCloth, the process can depend on how quickly you act after placing your order. Generally, if an order has not yet entered the shipping process, there may be options available for cancellation or modification. Customers typically have a limited window of time to make these changes once the order is submitted. If you wish to cancel your order, it is advisable to do so as soon as possible. For modifications such as changing sizes or adding items, the same promptness is key. ModCloth strives to accommodate customer requests within that brief timeframe. If the order has already been processed for shipping, it may be necessary to wait until the items are received, at which point returning them can be explored. For definitive information regarding the specific policies and procedures in place at ModCloth, it is recommended to refer to the current web page where detailed guidance is typically available. This will ensure that you have the most accurate and up-to-date information on how to proceed with your order concerns.
Answered Aug 25th 2025

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