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Midas Customer FAQ

Top Answers & How-to Guides

What is Midas's Phone Number?

The question we are asked most often is about how to talk to Midas customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Midas Customer Questions

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Services Offered

What services does Midas provide?

Midas provides a variety of automotive services, primarily focusing on exhaust and muffler repairs, as well as brake services,...
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Can I get an estimate for a specific service before visiting a Midas location?

For estimates on services offered by Midas, it is recommended to visit their official website, which provides resources and...
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Can I bring my own parts for a repair at Midas?

Midas generally favors using their own parts for repairs to ensure quality and provide warranties on labor and components....
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Are tire services available at Midas locations?

Midas provides a range of tire services including installation, rotation, alignment, balancing, and repair for issues like...
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Payment and Discounts

What are the payment options accepted at Midas?

Midas usually accepts major credit cards including Visa, MasterCard, American Express, and Discover. Cash and debit cards are...
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Does Midas offer any discounts or promotions?

Midas regularly provides various discounts and promotions to support customer savings on services. These can include seasonal...
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How do I find promotions for Midas services or products?

To find Midas promotions, checking their official website is recommended as it features current offers on services. Local shops...
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Warranties and Policies

Does Midas offer any warranties on their services?

Midas generally offers warranties on various services and products, including mufflers and brakes, which cover parts and labor...
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What should I do if I have a warranty question regarding Midas services?

When facing a warranty inquiry related to Midas services, it is beneficial to first examine the warranty documents received...
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What are Midas's policies on environmental responsibility?

Midas prioritizes environmental responsibility by implementing sustainable practices, including recycling, responsible waste...
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Customer Experience

Are Midas technicians certified and experienced?

Midas technicians generally receive significant training and many hold certifications, aligning with industry standards for...
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How does Midas handle customer feedback or complaints?

Midas values customer feedback and complaints to enhance service and satisfaction. They encourage sharing experiences through...
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Appointments and Scheduling

What are the typical wait times for services at Midas?

Wait times at Midas depend on the service type, time of day, and location. Simple services like oil changes may take 30 minutes...
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Can I cancel or reschedule my appointment at Midas?

Yes, appointments at Midas can usually be canceled or rescheduled, but policies differ by location. It is best to check with...
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Can I schedule an appointment online with Midas?

Customers can indeed schedule appointments online with Midas through their website, which has an easy-to-use tool to choose...
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We look to the Midas issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Midas issues reported to GetHuman
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