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Michael Kors Customer FAQ

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What is Michael Kors's Phone Number?

The question we are asked most often is about how to talk to Michael Kors customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Michael Kors Customer Questions

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Order Tracking and Delivery

How can I track the status of my order?

To track an order from Michael Kors, customers should visit michaelkors.com where they may find tracking details in a...
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Can I cancel or modify an order after it has been placed?

Once an order is placed with Michael Kors, it is generally processed quickly, making cancellations or modifications...
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How long does it take for my order to be delivered?

Delivery times for Michael Kors orders depend on shipping methods and destination. Standard U.S. shipping usually takes five to...
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Is international shipping available?

Michael Kors does offer international shipping, enabling customers worldwide to access their merchandise. Shipping details,...
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Returns and Repairs

What is the return policy for Michael Kors merchandise?

Michael Kors has a return policy allowing merchandise returns within thirty days of purchase, provided items are unworn and in...
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Can I request a repair for my Michael Kors product?

Michael Kors does provide repair services for various products, with specific processes depending on the item and its...
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What should I do if I receive a damaged item from Michael Kors?

If a damaged item is received from Michael Kors, it is important to document the damage with photos and check the packaging....
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Payment and Promotions

What payment methods are accepted on the Michael Kors website?

The Michael Kors website offers numerous payment options including major credit cards like Visa and Mastercard, digital wallets...
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Are gift cards available for purchase?

Michael Kors provides gift cards that can be purchased online or at select retailers, with various denominations available. The...
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Are there any ongoing promotions or discounts?

Michael Kors regularly provides promotions and discounts that can be viewed on their official website. These include seasonal...
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Can I use a Michael Kors gift card for online purchases?

Michael Kors gift cards can usually be used for online purchases through their website, and customers can enter the gift card...
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Product Care and Warranty

What is the warranty period for Michael Kors products?

Michael Kors products usually come with a one-year warranty covering manufacturing flaws but excluding normal wear and misuse....
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Do you offer personalization or customization services?

Michael Kors generally does not provide customization or personalization services for their products. Instead, the brand offers...
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How do I authenticate my Michael Kors product?

To authenticate a Michael Kors product, examine the stitching, materials, logo, tags, packaging, and hardware. Look for even...
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Are there special care instructions for Michael Kors leather products?

Michael Kors leather products need careful handling to preserve their appearance and quality. Keep them away from direct...
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We look to the Michael Kors issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Michael Kors issues reported to GetHuman
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