Medexsupply.com Customer FAQ

To place an order on Medexsupply.com, simply browse our website and add desired items to your cart. Once you have everything you need,...

You can track your order by logging into your account on our website and navigating to the "Order History" section. Here you will find...

Yes, customers have the option to cancel or change their order on Medexsupply.com. We understand that circumstances may change or preferences...

Creating an account on Medexsupply.com is quick and easy. Simply click on the "Sign In" or "Create Account" button located at the top...

Our return policy at Medexsupply.com is designed to ensure customer satisfaction and ease of returns. We understand that sometimes...

Yes, we offer international shipping. Medexsupply.com is proud to provide worldwide shipping options to our customers. Whether you...

Our shipping policy at Medexsupply.com is designed to ensure the timely delivery of your orders while providing you with flexibility We strive to process and ship orders as quickly as possible, typically within 1-2 business days. However, please bear in mind that certain circumstances, such as high order volumes or product availability, may cause delays in shipment. Once your order is dispatched, you will receive a tracking number via email to monitor the progress of your package. International shipping is also available, and rates may vary depending on the destination and customs requirements. However, please note that additional customs duties and taxes may apply, which are the responsibility of the customer. For further details, please refer to our shipping page or reach out to our customer service team for any specific inquiries or concerns regarding your order's shipment....

We accept a wide range of payment methods to ensure convenience and flexibility for our customers. At Medexsupply.com, you can pay...

Yes, we offer bulk discounts at Medexsupply.com. We understand that purchasing medical supplies in large quantities can be cost-intensive,...

Our warranty policy at Medexsupply.com aims to provide customers with a hassle-free experience. We offer a 30-day warranty on all products For products covered under manufacturer warranties, we encourage customers to refer to the individual manufacturer's guidelines for warranty claims and procedures. In such cases, we will gladly assist in facilitating communication between the customer and the manufacturer to ensure a seamless process. It is important to note that our warranty policy does not cover damage caused by misuse, accidents, or normal wear and tear. We strive to provide high-quality products and exceptional service to our customers, and our warranty policy is designed to reflect this commitment....

No, Medexsupply.com does not have a minimum order requirement. We understand that our customers have varying needs, and we aim to accommodate...

Yes, absolutely! If you cannot find a specific product listed on our website, you can definitely request it. We understand that every...