What is your warranty policy?

Our warranty policy at Medexsupply.com aims to provide customers with a hassle-free experience. We offer a 30-day warranty on all products purchased through our website. This means that if you receive an item that is defective or damaged, you can contact our customer service team within 30 days of the purchase date, and we will work towards a satisfactory resolution. For products covered under manufacturer warranties, we encourage customers to refer to the individual manufacturer's guidelines for warranty claims and procedures. In such cases, we will gladly assist in facilitating communication between the customer and the manufacturer to ensure a seamless process. It is important to note that our warranty policy does not cover damage caused by misuse, accidents, or normal wear and tear. We strive to provide high-quality products and exceptional service to our customers, and our warranty policy is designed to reflect this commitment.