What is your cancellation policy?

Massage Envy has a specific cancellation policy that is designed to ensure that both clients and therapists can effectively manage their schedules. Typically, clients are required to provide at least a 24-hour notice to cancel or reschedule an appointment. This advance notice allows the location to accommodate other clients who may be waiting for service. If a client fails to provide this notice and does not attend their scheduled appointment, a cancellation fee may apply. This policy helps to minimize disruptions and maintain the efficiency of the services offered at Massage Envy. It is also important for clients to review the specific policies of their local Massage Envy location, as variations may exist depending on individual franchise practices. For the most accurate and current information regarding cancellation policies, visiting the official Massage Envy website is advisable. There you will find comprehensive details and any updates that may pertain to the cancellation policies at your specific location. Being informed can help ensure a smooth experience.