1. All Companies › 
  2. MantelsDirect.com Customer Service › 
  3. FAQ
Updated

MantelsDirect.com Customer FAQ

Top Answers & How-to Guides

What is MantelsDirect.com's Phone Number?

The question we are asked most often is about how to talk to MantelsDirect.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you provide mounting hardware with the mantels?

Yes, at MantelsDirect.com, we provide mounting hardware with our mantels. Each mantel purchase includes the necessary hardware for...
Ask any question you have about MantelsDirect.com customer service, get an answer now.
Contact MantelsDirect.com customer service

Materials

What materials are available for mantels?

At MantelsDirect.com, we offer a wide range of materials for mantels to meet the diverse tastes and preferences of our customers. Our...
Read more

Customization

Can I customize the size of the mantel?

Yes, at MantelsDirect.com, we offer the option to customize the size of your mantel. We understand that every home is unique and has...
Read more

Installation

Do you offer installation services?

No, MantelsDirect.com does not offer installation services. We specialize in providing high-quality mantels, shelves, and accessories...
Read more

Fireplace Options

Can I order a mantel without a fireplace?

Yes, you can certainly order a mantel without a fireplace from MantelsDirect.com. We understand that a mantel is not exclusively meant...
Read more

Clearance

What is the recommended clearance around the fireplace for installing a mantel?

The recommended clearance around a fireplace for installing a mantel is typically specified by the manufacturer or local building codes....
Read more

International Shipping

Do you offer international shipping?

Yes, we offer international shipping services. At MantelsDirect.com, we understand that our customers come from all around the world...
Read more

Return Policy

What is the return policy for mantels?

Our return policy for mantels is straightforward. We strive to ensure your complete satisfaction with your purchase from MantelsDirect.com....
Read more

Shipping

How long does it take to ship a mantel?

At MantelsDirect.com, we understand the importance of timely delivery. The shipping time for our mantels depends on various factors...
Read more

Compatibility

Are the mantels suitable for both gas and wood-burning fireplaces?

Yes, our mantels are suitable for both gas and wood-burning fireplaces. We understand that customers have different preferences when...
Read more

Mounting Hardware

Do you provide mounting hardware with the mantels?

Yes, at MantelsDirect.com, we provide mounting hardware with our mantels. Each mantel purchase includes the necessary hardware for...
Read more

Help me with my MantelsDirect.com customer service issue

Ask any question you have about MantelsDirect.com customer service. We will do our best to get you answers right away.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!