What is the return policy for mantels?

Asked 6 months ago
Our return policy for mantels is straightforward. We strive to ensure your complete satisfaction with your purchase from MantelsDirect.com. If for any reason you are not satisfied with your mantel, you can return it within 30 days of delivery. However, it is important to note that customized or personalized mantels are not eligible for return unless they arrive damaged or defective. To initiate a return, simply contact our customer service team and provide them with the necessary details. We will guide you through the return process and provide instructions for returning the mantel. Once we receive the returned item and verify its condition, we will issue a refund for the full purchase price, excluding any shipping charges. For more details and specific return instructions, please visit our Returns page on the MantelsDirect.com website.
Answered Nov 2, 2023

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