Updated September 30, 2025

Magnets.com Customer FAQ

Recent Magnets.com Customer Questions

Help me with my Magnets.com customer service issue

Magnet Basics

What are magnets made of?

Magnets are primarily made of iron, nickel, and cobalt, which exhibit ferromagnetic properties. Additionally, rare earth...

What are the different types of magnets available?

Magnets.com offers a variety of magnets, including permanent magnets that retain their magnetic properties, temporary magnets...

How do magnets work?

Magnets function through principles of electromagnetism, primarily influenced by electron behavior and their spin. There are...

What are the uses of magnets?

Magnets have diverse uses across many sectors, including holding items, functioning in electronics like speakers and motors,...

How strong are the magnets available on Magnets.com?

Magnets.com features a variety of magnets with differing strengths to accommodate numerous uses. The strength varies based on...

What are the available shapes and sizes of magnets on Magnets.com?

Magnets.com provides a wide range of magnet shapes, including rectangles, squares, circles, ovals, and customizable designs....

Can magnets lose their magnetism over time?

Yes, magnets can indeed lose their magnetic properties over time due to various factors like high temperatures, physical...

Are there any specific storage recommendations for magnets?

To maintain the strength and longevity of magnets, it is essential to store them in a cool, dry environment, away from sunlight...

Can magnets be customized or personalized?

Magnets can be personalized through various sizes, shapes, and materials at Magnets.com, offering options for businesses and...

How long does it take to receive my magnet order?

Delivery times for orders from Magnets.com depend on product type, quantity, and shipping method. Generally, production takes...

Do you offer discounts for bulk purchases?

Magnets.com generally provides discounts on bulk purchases, a common practice among suppliers of custom products. The specifics...

What is the process for large orders?

For placing large orders with Magnets.com, start by identifying your needs like magnet type, size, quantity, and any custom...

What is the return policy for magnets purchased on Magnets.com?

Magnets.com has a return policy that allows returns within a specified period for unsatisfied customers, subject to conditions...

Are there any special care instructions for magnets?

To ensure magnets last and function well, they should be stored in cool, dry conditions and kept away from heat and moisture....

How can I clean and maintain my magnets?

To clean and maintain magnets effectively, methods vary by type. For neodymium magnets, use a soft, damp cloth and avoid harsh...

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