1. All Companies › 
  2. MCI Customer Service › 
  3. FAQ
Updated

MCI Customer FAQ

Top Answers & How-to Guides

What is MCI's Phone Number?

The question we are asked most often is about how to talk to MCI customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I check my account balance?

You can easily check your MCI account balance through your online account portal or by calling their automated phone system. Additionally,...

Can I use my own phone with MCI services?

Yes, you can use your own phone with MCI services as long as it is compatible with MCI's network. MCI supports a wide range of unlocked...
Ask any question you have about MCI customer service, get an answer now.
Contact MCI customer service

Account Management

How can I check my account balance?

You can easily check your MCI account balance through your online account portal or by calling their automated phone system. Additionally,...
Read more

Services Offered

What services does MCI offer?

MCI offers a wide range of services designed to meet the communication needs of businesses and individuals. Our services include voice...
Read more

Payment Options

What are the payment options for MCI services?

MCI offers convenient payment options for its services. Customers can choose to pay through various methods, including credit or debit...
Read more

Number Transfer

Can I transfer my current phone number to MCI?

Yes, you can transfer your current phone number to MCI. We understand how important it is to keep your existing number when switching...
Read more

Contract Requirement

Is there a contract required for MCI services?

No, there is no contract required for MCI services. MCI offers flexible options for customers without imposing any long-term agreements....
Read more

Coverage Area

What is the coverage area for MCI services?

MCI provides extensive coverage in various regions across the United States. Utilizing a vast network infrastructure, MCI offers its...
Read more

International Calls

Is there an additional fee for international calls with MCI?

No, there is no additional fee for international calls with MCI. We believe in providing our customers with convenient and affordable...
Read more

Phone Compatibility

Can I use my own phone with MCI services?

Yes, you can use your own phone with MCI services as long as it is compatible with MCI's network. MCI supports a wide range of unlocked...
Read more

Help me with my MCI customer service issue

Ask any question you have about MCI customer service. We will do our best to get you answers right away.
We look to the MCI issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
MCI issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated