© GetHuman Inc.

LumberLiquidators.com Customer FAQ

Top Answers & How-to Guides

What is LumberLiquidators.com's Phone Number?

The question we are asked most often is about how to talk to LumberLiquidators.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about LumberLiquidators.com customer service, get an answer now.
Contact LumberLiquidators.com customer service

Recent LumberLiquidators.com Customer Questions

Help me with my LumberLiquidators.com customer service issue

Flooring Types

What types of flooring do you offer?

Lumber Liquidators provides a wide variety of flooring choices, including solid and engineered hardwood, laminate, luxury...
Read more

What are the different flooring styles available?

LumberLiquidators.com provides a variety of flooring styles, including solid and engineered hardwood, laminate, vinyl, and tile...
Read more

Installation Services

Do you offer installation services?

LumberLiquidators.com does not provide installation services directly, but offers helpful resources and guidance for customers....
Read more

Are there professional installation services available for all types of flooring?

Lumber Liquidators provides professional installation services for various flooring types like hardwood, laminate, vinyl, and...
Read more

Returns and Refunds

What is your return policy?

LumberLiquidators.com allows returns within thirty days of purchase for most unopened products, while policies may differ for...
Read more

What should I do if I receive the wrong flooring product?

If a customer receives the wrong flooring product from LumberLiquidators.com, they should first verify their order against the...
Read more

Product Information

Are your products eco-friendly?

LumberLiquidators.com emphasizes eco-friendliness and offers various sustainable flooring choices. They provide options...
Read more

What is your warranty policy?

LumberLiquidators.com has a warranty policy that varies by flooring type, covering defects with warranties ranging from up to...
Read more

Do you provide samples?

LumberLiquidators.com provides samples for various flooring options, helping customers evaluate aesthetics and compatibility in...
Read more

How do I care for and maintain my flooring?

To maintain flooring from LumberLiquidators.com, regularly sweep or vacuum to eliminate dust, and use a damp mop with an...
Read more

What is the process to obtain a flooring sample?

To obtain a flooring sample from LumberLiquidators.com, customers can browse products on the website and order samples directly...
Read more

Shipping and Tracking

How long does shipping take?

Shipping durations at Lumber Liquidators depend on factors like product type, chosen shipping method, and destination. Standard...
Read more

Can I track my order?

Customers seeking to track orders made on LumberLiquidators.com can do so by logging into their account where they can check...
Read more

Payment and Financing

What payment methods do you accept?

LumberLiquidators.com accepts major credit cards such as Visa, MasterCard, Discover, and American Express, along with financing...
Read more

Do you offer financing options?

LumberLiquidators.com offers various financing options to help customers purchase flooring with manageable payment plans. These...
Read more

Sales and Discounts

Are there any sales or discounts available?

LumberLiquidators.com regularly has sales and discounts, including specific product discounts, large order deals, and seasonal...
Read more

Does Lumber Liquidators offer a price match guarantee?

Lumber Liquidators does not have a clearly stated price match guarantee on its website, but they focus on competitive pricing....
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!