What is your return policy?

Our return policy at LumberLiquidators.com is designed to ensure customer satisfaction. If for any reason you are not fully satisfied with your purchase, you may initiate a return within 90 days of receipt. We accept returns for any unused and unopened items in their original packaging, while also considering product-specific restrictions and guidelines that may apply. Please note that returns for flooring samples, clearance items, and custom orders may be subject to different policies. To start the return process, simply contact our customer service team, who will guide you through the steps to return the product and arrange for a refund or exchange. We aim to make the return process as straightforward and hassle-free as possible, prioritizing our customers' needs and providing efficient solutions.