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Los Angeles Department of Transportation (LADOT) Customer FAQ

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What is Los Angeles Department of Transportation (LADOT)'s Phone Number?

The question we are asked most often is about how to talk to Los Angeles Department of Transportation (LADOT) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Los Angeles Department of Transportation (LADOT) Customer Questions

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Disabled Parking Services

How do I apply for a disabled parking placard?

To apply for a disabled parking placard in Los Angeles, applicants must meet eligibility criteria related to mobility...
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What are the ADA compliance options available through LADOT?

LADOT prioritizes accessibility through ADA-compliant services, including accessible public transit, low-floor buses, and...
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Traffic and Road Issues

How can I report an issue with traffic signals?

Individuals can report traffic signal issues in Los Angeles through the resources from the Los Angeles Department of...
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What are the requirements for rideshare service operation in LA?

In Los Angeles, rideshare drivers must be at least twenty-one, hold a valid California license, have a clean driving record,...
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How can I find information about road construction projects?

Information about road construction projects in Los Angeles can be found on the LADOT website, which offers updates on current...
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How can I find bus routes in Los Angeles?

To locate bus routes in Los Angeles, one can explore the interactive map on the LADOT's official website, which displays all...
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Biking and Sustainable Transport

What initiatives does LADOT have for sustainable transportation?

LADOT has several initiatives aimed at fostering sustainable transportation, including enhancing bike lanes and pedestrian...
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Are there resources for biking in Los Angeles?

Los Angeles provides various resources for biking, including maps of bike lanes and paths available through the Los Angeles...
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Do you provide information on carpooling options?

Los Angeles Department of Transportation offers resources on carpooling, including ways to find partners, designated lanes, and...
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Public Transportation Information

What services does LADOT provide?

LADOT offers diverse services to enhance mobility and safety in Los Angeles, including managing public transportation with city...
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What do I do if I lose my transit pass?

If a transit pass is lost, reviewing the procedures set by the Los Angeles Department of Transportation is recommended....
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How can I get updates on transportation alerts?

To receive transportation updates in Los Angeles, individuals can visit the LADOT website for real-time information, subscribe...
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What are the requirements for using public transportation in LA?

Using public transportation in Los Angeles requires riders to have a valid fare, which can be paid through cash, transit...
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We look to the Los Angeles Department of Transportation (LADOT) issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Los Angeles Department of Transportation (LADOT) issues reported to GetHuman
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