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Lifeproof Customer FAQ

Top Answers & How-to Guides

How do I Contact Lifeproof Customer Service?

The question we are asked most often is about how to talk to Lifeproof customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Lifeproof customer service, get an answer now.
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Recent Lifeproof Customer Questions

how to remove adhesive from the top of LifeProof Vinyl Flooring

To remove adhesive from the top of your LifeProof Vinyl Flooring, lightly wet a soft, clean cloth with a solution of warm water and gentle dish soap. Gently rub the area with the adhesive until it starts to come off. Be careful not to damage the surface of the flooring. If the adhesive is stubborn, a small amount of alcohol-based hand sanitizer can be used. This should be used sparingly and always tested on a hidden area first. Remember to dry the area thoroughly after cleaning to avoid water damage. Regular maintenance and immediate attention to spills will keep your vinyl flooring in top shape.
Asked May 2, 2024 2:43 PM

Help me with my Lifeproof customer service issue

Order Tracking

How Do I Track My Lifeproof Order?

Lifeproof is an electronic accessories company that specializes in drop-proof, water-proof, and shock-resistant mobile phone...
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What is the return policy for Lifeproof products?

Lifeproof's return policy generally allows customers to return items within thirty days if they are unused and in original...
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Does Lifeproof offer international shipping for their products?

Lifeproof's international shipping options vary by region, and not all products may be eligible. Visitors to the official...
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Warranty and Claims

How Do I Make a Lifeproof Warranty Claim?

This article describes how to make a warranty claim for consumer electronics accessories purchased from LifeProof. Detailed...
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What is the Lifeproof warranty policy?

LifeProof provides a limited warranty that typically lasts one year, covering defects in materials and workmanship. This...
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Product Compatibility

Can I use wireless charging with my Lifeproof case?

Most Lifeproof cases are generally compatible with wireless charging, but this can vary by model and phone type. It is...
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Do Lifeproof cases work with screen protectors?

Lifeproof cases generally work well with standard screen protectors, but compatibility can depend on the case model and the...
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Can I use my Lifeproof case underwater?

Lifeproof cases are built to be water-resistant, allowing specific models like the FRE and NUUD to be submerged underwater for...
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Can I use Lifeproof cases with wireless headphones?

Lifeproof cases are generally compatible with most wireless headphones, allowing users to connect without issues. However, the...
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Can I use a Lifeproof case with my camera?

Lifeproof specializes in cases for smartphones and tablets, ensuring they fit and protect these devices. For cameras, it is...
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Product Information

What is the difference between the different Lifeproof case models?

Lifeproof offers various case models tailored to different protection levels and user preferences. The FRĒ series includes a...
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Do Lifeproof cases come with a belt clip or armband?

Lifeproof cases do not usually come with a belt clip or armband, as their main goal is to offer robust protection. While...
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How do I clean and maintain my Lifeproof case?

To clean a Lifeproof case, regularly check for wear and debris, remove the device, and use a soft cloth to wipe the exterior....
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What is the lifespan of a Lifeproof case?

The lifespan of a Lifeproof case depends on its model, usage level, and environmental conditions. Typically, cases can last...
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Are Lifeproof cases available in different colors or designs?

Lifeproof cases come in a wide range of colors and designs to suit various styles, including vibrant hues and limited editions....
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We look to the Lifeproof issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Lifeproof issues reported to GetHuman
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