How Do I Find My Test Results from LabCorp?

In a nutshell: LabCorp test results can be retrieved by logging into your account on the LabCorp website. Ensure your location is accurate and choose your city or state. Click on the 'Test Results' link in the footer of the page. On the next page, click the white button with a '+' sign under the 'Getting Results' header. Read the information and sign in to access your test results. LabCorp has specific guidelines to follow, and violating their policy may result in account suspension. Customer care agents are available to assist during business hours, and the online help desk provides troubleshooting assistance.

Introduction

Finding LabCorp test results is necessary to learn the status of physical health and keep track of test dates. While the search is usually quick, some customers may need assistance, mainly if they face a challenge trying to retrieve results on their own. Since LabCorp only allows one account per customer, you must ensure that you have administrator privileges.

You can locate your results by reading useful instructions before signing in to your account. Continue reading to determine the best method to get your results and how to contact the customer service department if you need help from a representative.

Visit the LabCorp website, log in to your account, and ensure that your location is accurate.

You must choose your city or state to get information only available where you reside.

Scroll down to the footer at the bottom of the screen and click the ‘Test Results’ link.

You can find the link under the ‘FAQs’ category within the centered navigation menu.

Find out how to retrieve your test results.

You should see a white button with a ‘+’ sign under the ‘Getting Results’ header on the next page. Click the button to determine the best way to locate your results. You may have to scroll to see the entire section depending on the resolution of your screen.

Read the information carefully and then sign in to your account to access your test results. You may have to scroll down depending on the resolution of your screen or the zoom setting in your browser.

LabCorp encourages customers to read the company policy about confidentiality and privacy. Therefore, you must follow specific guidelines when attempting to retrieve your results. LabCorp may suspend your account if violate the policy or ban you from using their services. Also, some customers discover that they cannot access their results due to withholding issues, which LabCorp takes accountability for initiating and reserves the right to do for various reasons.

Contacting LabCorp customer care agents is one of the most common methods to get help. The agents are available to assist you during business hours from 9-5 pm, which is convenient for customers who work the day shift or whose time schedules change constantly. They make an effort to resolve various problems customers experience, including technical issues on the LabCorp website and errors while attempting to retrieve results. You can also rely on them to answer all inquires and work hard to help you.

Conclusion

The online help desk is a resourceful option for customers to get troubleshooting assistance for technical issues or account access. Customers get to search for similar topics through the customer FAQ and interact with the agents through the online help desk. You can also rely on phone communication when seeking assistance from a professional who can retrieve your test results using resourceful methods.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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